Onetouch: Intelligent Home Security Since 2004

At Onetouch, we redefine what it means to be safe. We believe your home deserves proactively intelligent security that delivers unparalleled comfort and remote peace of mind.

As the flagship brand of Discreet Solutions since 2004, we have consistently been at the forefront of the smart security industry, transforming ordinary homes into secure, connected havens.

Our Authority & Scale (E-E-A-T)  

  • 20-Year Legacy: Two decades of innovation in electronics, telecommunications, and security technology.
  • Parent Company Mission: Discreet Solutions simplifies advanced communication and security for both businesses and people.
  • Proven Track Record: Over 650,000 apartments secured and thousands of satisfied customers across India.
  • Brand Trust: Onetouch is synonymous with reliable, future-proof smart home security.

Why Onetouch Smart Security? 

Smart Security, Simplified

Our intelligent device ecosystem puts you in control. Access and manage your Video Door Phones, Smart Digital Locks, and Intercoms in real-time via one unified mobile app

Future-Proof Innovation

We build the security of tomorrow, today. Features include biometric authentication (fingerprint access), secure remote unlocking, and seamless VDP integration. Coming Soon: We will introduce Palm Vein Technology—the next generation of contact-less biometric security.

Modular & Scalable Design

Onetouch systems are engineered to fit your unique lifestyle, whether you're a nuclear family, a multi-generational household, or a busy professional.

  • Adaptable & Flexible: Our modular product range allows you to start small (e.g., a single video door phone) and easily expand your system with Smart Sensors and Home Automation features as your needs grow. This guarantees long-term value.
  • Future-Proof Ownership: Our commitment includes creating a connected user community that benefits from continuous updates, including regular software updates and new features that keep your system future-proof.
  • Dedicated Care: Access to expert support and maintenance for uninterrupted protection.

Onetouch Customer Commitment 

We view security as a long-term partnership built on trust and reliable after-sales support.

Customer Success That Exceeds Expectations  

Proper security requires support. Our customer success team provides:

  • Prompt, Expert Guidance: Assistance from product selection to installation and troubleshooting.
  • Worry-Free Purchase:Fast shipping, transparent warranty policies, and a quick replacement process.
  • Uninterrupted Protection: Dedicated repair and maintenance services to ensure your devices remain in top condition 24/7.

Onetouch Core Pillars

  • Innovation

    Proactive leadership in smart home tech and security protocols

  • Ownership

    Taking full responsibility for product quality and your long-term satisfaction.

  • Leadership

    Setting the industry standard for residential security and convenience.

  • Passion

    Dedicated to making every home connected and secure.

Meet the Visionaries: Discreet Solutions Leadership 

Onetouch is powered by the expertise and passion of Discreet Solutions’ leadership team. With over 21 years of experience in electronics, telecommunications, and security technology, our directors bring a unique blend of technical knowledge and strategic vision. Their commitment to innovation, quality, and customer-centricity drives Onetouch’s continuous growth and excellence.

  • Alok Parmar, Director (Marketing & Sales)

    Leads with a creative and technology-driven approach to bring the best products to market.

  • Jaya Parmar, Director (Finance & HR)

    Ensures financial sustainability and fosters a healthy, customer-focused organisational culture.

  • Naresh Parekh, Director (Operations)

    Oversees seamless execution and operational efficiency, ensuring your experience is smooth from purchase to installation.

Frequently Asked Questions (FAQ)  

What products does Onetouch offer?

Onetouch offers a full range of intelligent security solutions, including Full HD Video Door Phones, Smart Digital Locks (with biometric and remote access), integrated Alarm Systems, and Smart Sensors (e.g., gas leak detectors).

Is Onetouch suitable for large apartment complexes?

Yes. Onetouch systems are highly scalable, with over 650,000 apartments secured nationwide. Our solutions are designed for multi-generational homes, large residences, and residential projects.

Can I control my Onetouch devices remotely?

Absolutely. Our mobile application provides remote access control to unlock doors, view video feeds, and receive real-time alarm alerts from anywhere in the world, ensuring you are always connected to your home.